Legal

Privacy Policy

Effective Date: May 4, 2026  ·  Peridius LLC  ·  Last Updated: May 4, 2026

This Privacy Policy explains how Peridius LLC, operating as CallFlow Leads ("we," "our," or "us"), collects, uses, and protects information when you use our website at callflowleads.com and our SMS/voice automation services.

1. Information We Collect

We may collect the following types of information:

  • Contact Information: Name, business name, email address, and phone number submitted through our forms or onboarding process.
  • Business Information: Industry type, location, and service preferences you provide when setting up automation.
  • Usage Data: Pages visited, time on site, referring URLs, browser type, and device information collected automatically.
  • Communications Data: SMS and call logs generated through our automated messaging services on behalf of our clients.
  • Payment Information: Billing details processed securely through third-party payment processors. We do not store full credit card numbers.

2. How We Use Your Information

We use the information we collect to:

  • Deliver and operate our missed call text-back and automation services
  • Communicate with you regarding your account, updates, and support
  • Process billing and manage your subscription
  • Improve and optimize our platform and service quality
  • Comply with legal obligations and enforce our Terms of Service
  • Send service-related communications (not marketing unless you opt in)

3. SMS Messaging & TCPA Compliance

CallFlow Leads provides automated SMS messaging services on behalf of its clients. By using our platform:

  • Clients are responsible for obtaining proper consent from their end customers before initiating SMS communications.
  • All SMS campaigns must comply with the Telephone Consumer Protection Act (TCPA) and applicable carrier guidelines.
  • We do not send marketing text messages to individuals without prior express written consent.
  • End recipients can opt out at any time by replying STOP to any message.

4. Sharing of Information

We do not sell your personal information. We may share information with:

  • Service Providers: Third-party vendors such as GoHighLevel, payment processors, and email platforms used to operate our business.
  • Legal Compliance: When required by law, regulation, court order, or to protect our legal rights.
  • Business Transfers: In the event of a merger, acquisition, or sale of company assets.

5. Data Retention

We retain your information for as long as your account is active or as needed to provide services. Upon termination, we may retain data for up to 90 days before deletion, unless longer retention is required by law.

6. Cookies & Tracking

Our website may use cookies and similar tracking technologies to enhance your browsing experience and analyze site traffic. You may control cookie settings through your browser preferences. Disabling cookies may affect certain site functionality.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites and encourage you to review their privacy policies.

8. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your information. However, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security.

9. Your Rights

Depending on your jurisdiction, you may have the right to:

  • Access, correct, or delete your personal information
  • Opt out of marketing communications
  • Request data portability
  • Lodge a complaint with a supervisory authority

To exercise these rights, contact us at [email protected].

10. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from minors. If you believe we have collected such information, please contact us immediately.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by updating the "Last Updated" date at the top of this page. Continued use of our services after changes constitutes your acceptance of the revised policy.

12. Contact Us

If you have any questions about this Privacy Policy, please contact us: