Privacy Policy
Last Updated: June 9, 2026
This Privacy Policy explains how Sevryn LLC, operating as CallFlow Leads ("we," "our," or "us"), collects, uses, and protects information when you use our website at callflowleads.com and our SMS/voice automation services.
1. Information We Collect
We may collect the following types of information:
- Contact Information: Name, business name, email address, and phone number submitted through our forms or onboarding process.
- Business Information: Industry type, location, and service preferences you provide when setting up automation.
- Usage Data: Pages visited, time on site, referring URLs, browser type, and device information collected automatically.
- Communications Data: SMS and call logs generated through our automated messaging services on behalf of our clients.
- Payment Information: Billing details processed securely through third-party payment processors. We do not store full credit card numbers.
2. How We Use Your Information
- Deliver and operate our missed call text-back and automation services
- Communicate with you regarding your account, updates, and support
- Process billing and manage your subscription
- Improve and optimize our platform and service quality
- Comply with legal obligations and enforce our Terms of Service
- Send service-related communications (not marketing unless you opt in)
3. SMS Messaging and TCPA Compliance
- Clients are responsible for obtaining proper consent from their end customers before initiating SMS communications.
- All SMS campaigns must comply with the Telephone Consumer Protection Act (TCPA) and applicable carrier guidelines.
- We do not send marketing text messages to individuals without prior express written consent.
- End recipients can opt out at any time by replying STOP to any message.
4. Sharing of Information
We do not sell your personal information. We may share information with:
- Service Providers: Third-party vendors such as GoHighLevel, payment process